290bet's Privacy Policy

Section 2

Types of Information Collected

290bet collects various types of information that are necessary to improve our service quality and ensure a secure platform. The information collected is described in detail below:

2.1 Registration and Account Information

We collect the information you provide when creating an account:

• Full name and date of birth
• Email address
• Mobile number
• Password (stored in encrypted form)
• Residential address
• Preferred currency (Bangladeshi Taka / ৳)

2.2 Identity Verification Information

To ensure secure and legitimate transactions, we may collect the following information for identity verification:

• National Identity Card (NID) number
• Copy of passport or driving licence (where applicable)
• Mobile banking account details (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)

2.3 Transaction and Financial Information

We retain a record of every deposit and withdrawal transaction:

• Transaction date and time (in Bangladesh Standard Time)
• Transaction amount (in Taka)
• Payment method (bKash, Nagad, Rocket, or bank transfer)
• Transaction status and reference number

2.4 Gameplay and Activity Information

Information about how you use the platform is collected automatically:

• Game history and statistics
• Bet amounts and results
• Bonus and promotion usage details
• VIP programme progress

2.5 Technical Information

The following information about your device and connection is collected automatically:

• IP address and device information
• Browser type and version
• Operating system
• Cookie and session data
• Page visit and click data

Section 4

Terms for Sharing Information

290bet does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with certain trusted technology partners to operate our platform. These partners may use information only for the purpose of providing specific services — such as payment processing (bKash, Nagad, Rocket) and game providers. They may not use your information for their own purposes.

4.2 Legal Obligations

Where disclosure of information is required under applicable laws of Bangladesh or by order of an authority, we will be obliged to do so. In such cases, we will always provide only the minimum information necessary.

4.3 Fraud Prevention

Limited information may be exchanged with other secure platforms to detect fraudulent or deceptive activity. The highest standards of confidentiality are maintained in such cases.

4.4 Business Transfers

In the event of any restructuring, merger, or acquisition of the business, your information may be transferred to the new operator. We will notify you in advance in such circumstances.

Section 6

Security Technologies and Practices

290bet follows the highest industry standards to protect your information. Our security infrastructure is built on the following technologies and practices:

• SSL Encryption: All data transmissions are encrypted via SSL/TLS protocol, keeping your information protected from third parties.
• Password Hashing: Your password is never stored directly — it is kept only in hashed form using a strong encryption algorithm.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Regular Security Audits: Our systems undergo regular security audits so that any vulnerabilities can be identified and resolved quickly.
• Access Control: Only authorised staff can access your personal information, and they are bound by strict confidentiality agreements.
• Data Backup: Your information is regularly backed up on secure servers.

6.1 Security Breaches

In the event of a security breach, we will notify affected users as soon as possible and take the necessary protective measures.

Section 8

How Long Data Is Kept

290bet does not retain your information for longer than necessary. Different retention periods are set for different types of information:

8.1 Account Information

Account information is retained for as long as your account is active. Even after an account is closed, some information may be kept for a specified period due to legal obligations.

8.2 Transaction Information

Records of financial transactions are retained for an extended period to meet legal requirements. This helps with fraud prevention and the resolution of any disputes.

8.3 Technical Logs

Server logs and technical data are generally retained for a short period and are automatically deleted after a set time.

Section 10

Process for Policy Changes

290bet may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

• Posting a clear notice on the website
• Sending a message to your registered email address
• Updating the "Last Updated" date at the top of this page

Continuing to use our platform after a new policy has been published will indicate that you have accepted the updated policy. If you do not agree to the new policy, you may close your account.